With Jio, Airtel and Vodafone increasing their tariffs, many customers are opting to port their numbers to BSNL. This shift marks a significant opportunity for BSNL to capitalise on the public's renewed interest. Reports from various field units indicate a positive trend, with approximately 33 lakh new customers joining the BSNL network in the past 25 days. 

BSNL CMD has assured that there are no current plans to increase tariffs, further attracting customers. In the recent Parliament session, some MPs raised concerns about BSNL, and the Minister of State for Communications provided encouraging responses about BSNL's performance over the past few years.

This growing support suggests that BSNL is on the verge of a revival. However, to sustain this momentum, immediate action is required to roll out 4G/5G services. The government must ensure that BSNL customers receive the best possible service to maintain and build upon this positive trend.

Despite the Government of India's directive on 3rd June 2024, the BSNL Management has yet to issue the office order for the payment of DA to casual labourers. BSNLEU raised the issue and submitted the government's order copy to the PGM (Estt.) on 24th July 2024. Unfortunately, the Corporate Office has not yet released the order, resulting in casual labourers being denied the DA amount with their salary this month. On 24th July, Com. Animesh Mitra, President and Com. John Verghese, Acting General Secretary met Shri S.P. Singh, PGM (Estt.) to conveyed our strong dissatisfaction. While the PGM (Estt.) cited administrative difficulties for the delay, he assured prompt action to address the issue.

Despite a meeting with the Director (HR), critical issues affecting Non-Executives remain unresolved. Com. Animesh Mitra, President, Com. John Verghese, Acting General Secretary, and Com. C.K. Gundanna, AGS, met with Ms. Anita Johri, CGM(SR), to express their dissatisfaction with the management's lack of urgency in addressing these concerns. Key issues such as promotions for sports personnel, Rule 8 transfers, welfare meetings, and EPF deductions in the Odisha Circle were highlighted. The CGM(SR) assured the union leaders that she would convey their concerns to the Director (HR) and strive to organise a meeting to resolve these matters promptly.

BSNLEU representatives, including President Com. Animeh Mitra, Acting General Secretary Com. John Verghese and AGS Com. C.K. Gundanna, recently met with CGM(SR) to address the urgent need for a regular CGM in the West Bengal Circle. The circle has been functioning without a regular CGM for the past four months. Despite the Corporate Office appointing a CGM, the order was recently cancelled or postponed, resulting in a collapse of the operational situation and severely affecting development and maintenance activities. In response to this critical issue, BSNLEU, West Bengal Circle Union, initiated a week-long agitation starting on 16.07.2024, demanding the appointment of a permanent CGM. During the meeting, the matter was highlighted to CGM(SR), who assured that further action would be taken after consulting with the Director (HR).

Both recognised Non-Executive Unions, BSNLEU and NFTE, represented by Com. Animesh Mitra, President and Com. John Verghese, Acting General Secretary of BSNLEU and Com. C Singh, GS of NFTE BSNL, met CMD BSNL Shri Robert Jerard Ravi on a courtesy visit. They emphasised the urgent need to address the pending 3^rd PRC and Stagnation issues. CMD BSNL responded positively, indicating a commitment to resolving these critical concerns for the workforce.