BSNLEU's meeting with Shri Sandeep Govil, Director (CM).

Com.Animesh Mitra, President and Com.P.Abhimanyu, GS, met Shri Sandeep Govil, Director (CM) today and discussed the following issues:-

a)     BSNL’s 4G service.

The problems being faced by customers in BSNL’s 4G service is conveyed to the Director (CM). The Director (CM) replied that, by and large the problems have been addressed and still efforts are being made to provide good quality 4G service to the customers.

b)    Issuing E-SIM to the customers.

It was informed that non-availability of E-SIM is creating dissatisfaction among high end customers of BSNL. The Director (CM) replied that expeditious action is being taken to issue E-SIMs to our customers.

c)     Provisioning of Airfiber service.

A letter is given to the Director (CM) by BSNLEU today, regarding the provisioning of Airfiber service in the urban areas by BSNL. Presently, this service is only provided in some rural areas by the Franchisees. Provisioning of Airfiber service in the urban area by BSNL will improve the quality of service and BSNL’s revenue. The Director (CM) assured to look into it.