Jio, Airtel and Vodafone suffer heavy customer loss, while BSNL sizeably increases its customers..

For the first time, Reliance Jio, Bharti Airtel and Vodafone Idea have suffered heavy customer loss, while BSNL has increased it’s customers sizeably. According to the data released by the TRAI, in the month of July, 2024, Jio has lost 7.5 lakh customers, Airtel has lost 16.9 lakh customers and Vodafone Idea has lost 14.10 lakh customers. In the same month BSNL has increased it’s customers by 29.30 lakh customers. Certainly, this is a welcome development. The steep tariff increase done by all the 3 private telecom companies is the reason behind this. BSNL has to immediately start its nationwide 4G service, to retain the migrated customers and also to attract more customers from the private operators.

[ Source: Economic Times dt.21-09-2024 ]