Corporate Office replies to BSNLEU, regarding Hungama services.

BSNLEU, vide it's letter number  BSNLEU / 604 (DEV) dated 07-09-2018 has written to the CMD BSNL, complaining about the harassment being caused to BSNL customers, by M/s Hungama. For this, Corporate Office has given a reply to the General Secretary, BSNLEU. The matter relates to the forced activation of value added services by Hungama, with whom BSNL has signed an agreement. Our complaint is that Hungama is harassing BSNL's customers and is fleecing money from them. Due to the forced activation of value added services by Hungama, a lot of BSNL customers are closing down their connections. Even though some action has been taken by the Corporate Office, the grievances of the customers are not fully redressed. BSNLEU will further pursue this issue, after getting feedback from Maharashtra circle union.