BSNL’s poor quality 4G service provided through TCS’s equipments – BSNLEU seeks the intervention of the Hon’ble Prime Minister..

The Government and BSNL Management say that, the commissioning of the one lakh 4G BTSs by the TCS is nearing it’s completion. However, BSNL customers are facing extreme hardship in all circles due to the poor quality of BSNL’s 4G service. Customers are unable to speak even voice calls. Speed of data downloading is very poor. Consequent to this, lakhs of customers are leaving BSNL every month. The TCS does not seem to show any keenness in improving the quality of service. BSNLEU has already written multiple letters to the Hon’ble Minister of Communications, requesting for appropriate intervention. BSNLEU has suggested that, as a stop gap measure, BSNL can be allowed to utilise Vodafone Idea’s 4G network to provide 4G service to it’s customers. Government of India, being the biggest shareholder in Vodafone Idea, can certainly facilitate this. Today, BSNLEU has written letter to the Prime Minister of India, requesting for his intervention on this matter.